Proposed New Rules

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As Seen in CFO Studio Magazine Q2 2017 Issue

-Interview by Andrew Zezas-

William Craig, CEO and CFO, Tarantin Industries, is a financial executive who has been on both sides of the street, as a lender and an investor, with companies such as GE Capital and Fifth Street Finance. He also has considerable experience in operations in diverse manufacturing and distribution firms, in the medical device, consumer products, industrial gases, and other industries.

(ANDREW ZEZAS) You have a pretty interesting background.

CRAIG: Yes, I had a funny start in the finance business. I started as a field representative for what is now known as the Motors Acceptance Corporation. Field representative is a euphemism for a repo man. This was in central Texas where the law was that you could shoot the repo man after sundown.

As an adjunct professor at the Rothman Institute of Entrepreneurial Studies at Fairleigh Dickinson University, what are your thoughts on the state of accounting and finance education?

CRAIG: What frustrates me is this: In the good old days you could be just a CPA and understand the rules because your accounting system was sort of batch processing. Now it’s all ERP. So you have to understand the business dynamics of how this information is flowing through the whole system.

Is the educational system teaching that?

CRAIG: I think not. I think what accountants have started to do in order to get people to pass the exam is they compartmentalize and they sort of create a lot of rules. So if you want to pass the exam today, you really have to understand your FAS statements, which is useful, but there are a lot of people out there that don’t necessarily need to understand the nuances of lease accounting to be able to tell somebody are we making money on this or not. Everybody in the organization should understand are we making money here and if not, why not, or how? [But in the classroom, finance is] too rules based.

Talk to me about the SEC in that vein: rules and the SEC and insider trading.

CRAIG: I have a somewhat off-the-wall thought on the insider trading stuff. When [the SEC was] started in the 1930s… it was a noble premise that we want to have information and be sure it’s fairly and properly disseminated to the public. Well, it’s 80 years later and we now have Twitter, we have LinkedIn, we have Facebook….

Everybody has a video camera in their pocket.

CRAIG: So, now we have information everywhere. I would almost push that in the other direction, which is to say…get less concerned about trying to keep a lid on the information and let it flow. Let it flow and then evaluate the companies on the basis of how well they disseminate their information. So, you and I can have the same business and investors might think I am…not only better at [disseminating information] but also I am clearer. My stock would trade at a premium to yours because they don’t trust your numbers. The SEC can promulgate a “restaurant model,” and become like the public health office: They rate you an A or I’m a B, or you’re a B and I’m an A, and the investor can see that. And then you have the Yelp or the Zagat view, which is the public information that’s saying “Zezas does a really good job of communicating the information,” or “There is no information.” So, it changes the whole dynamic of it.

The world is all about communication. You know, I like the idea. But we are out of time. You have shared some great ideas with us.

Simplifying Planning

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As Seen in CFO Studio Magazine Q2 2017 Issue

-By Dan Crumb, CFO, Kansas City Chiefs

 

BUSINESS PLANNING WAS CUMBERSOME BEFORE WE BUILT OUR OWN SYSTEM ON A MICROSOFT PLATFORM

Business planning is at the foundation of executing our corporate strategy. Each department in our organization prepares an annual business plan outlining their objectives and what resources will be needed to accomplish these objectives. Traditionally, the business planning process has been very manual, paper-intensive, and lacked a consistent format across departments. Each department produced a report and delivered it in a three-ring binder. The review process, of approximately 25 binders, was inefficient and time-consuming. To remedy this, we started investigating ways we could improve the process and developed a vision for what our business planning process should become. At the heart of our vision was a conversion to a completely electronic process that utilized a standard platform, eliminating the need to merge information from multiple programs into one document, and then assemble and print copies.

As opposed to most companies’ budgeting and forecasting process, a key difference here is that we have no control over “results,” that is, what happens on the field and how it will impact our actual financial results versus budget. Moreover, we have 25 departments with approximately 200 employees responsible for executing our business strategy. Therefore, we have to have a quick, efficient way to review and gain visibility into each business plan and how we are tracking against accomplishing objectives — something our previous system for business planning made difficult to do.

Executing on the Vision

Equipped with a vision for our new business planning system, we began to evaluate business planning software systems that were available on the market. Within 30 days, we found out that there were not as many options as we’d initially envisioned, and of the options available, none could deliver what we needed without significant modifications.

If an off-the-shelf business planning system wasn’t available, we decided to look within and discuss the problems we were encountering externally with our Information Technology department. We had a programmer in our IT department who was proficient in SharePoint and had experience working with our financial systems. After a few brainstorming sessions and a thorough scoping of the project, we were on our way to developing and implementing a business planning system that would be built on the SharePoint platform, which was already utilized in our organization, and would be customizable to our specifications. We held two group training sessions and a number of individual training sessions with each department head to ensure that everyone involved in the business planning process was comfortable with how the system operates and how to use it most effectively.

We unveiled the business planning system prototype to all department representatives at our annual Business Planning Colloquium. It was well received and seen as a tool that would increase efficiency and consistency across the organization as well as replace a paper-intensive process with a fully automated electronic process. The leaders of the business planning process now had a fully electronic system, complete with dashboards showing progress toward completion of business plans, which strategic goals were being supported by departmental objectives, and ultimate progress toward accomplishing business plan objectives.

The new system increased accountability and provided instant feedback in a consistent and uniform manner across the organization.

It took approximately four months to design and develop the system, and it has been in place for a year. We have benefited from the ease and efficiency of viewing information from each department’s plan to ensure that our strategic goals are being supported by departmental objectives and that there is no duplication of objectives. So, the key takeaway here is not to be afraid of developing your own system internally if you can’t find one that satisfies your needs.

Tending to Growth

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As Seen in CFO Studio Magazine Q2 2017 Issue

-BY MARTIN DAKS-

 

Malls are facing challenges, but General Growth Properties CFO Michael Berman can’t stop seeing the potential

Every morning, when Michael Berman gets up, the 58-year-old CFO of Chicago-based General Growth Properties, Inc. (GGP) is eager to get to the office.

“There are an unbelievable variety of issues,” says Berman, who oversees the capital markets, finance, accounting, tax, and external communications functions of GGP. He joined the publicly traded real estate investment trust—which owns, develops, and operates mostly high-end regional shopping centers across the United States— in December 2011. Routinely ranked as one of the largest REITs in the world, with a market capitalization of more than $20 billion, GGP has a portfolio that includes high-end shopping destinations like Honolulu’s Ala Moana Center and Las Vegas’ Fashion Show.

Of course, Berman deals with the usual frustrations and challenges that publicly held companies face—costly and increasingly complex SEC reporting and Sarbanes-Oxley (SOX) requirements among them—and there are marketplace challenges also, including millennials’ online shopping habits. Retail real estate is capital-intensive, so CFOs like Berman are particularly sensitive to interest rates. But he brings an investor’s eye and deep experience to all these concerns.

Regarding interest rates and the potential for an increase, he says, “We approach each property’s financing issues separately. If it’s a new property that’s being financed, we may look for a floating rate with some rate protection. If it’s a mature, stable one, we may seek financing with a 10-year maturity, so our total debt rollover—and interest rate exposure— is about 10 percent a year.”

Berman’s educational background gives him a unique perspective on the intricacies of shopping center investing and operations: He received his Bachelor’s degree from the State University of New York at Binghamton and a JD from Boston University School of Law, after which he worked as an attorney for two years before going back to school to earn an MBA from Columbia University.

His 30 years of experience in the legal, real estate, and financial industries also carry plenty of clout. Prior to joining GGP, Berman served as Executive Vice President and Chief Financial Officer of Equity LifeStyle Properties, a Chicago-based REIT owned by legendary investor Sam Zell. From 1989 through 2002, Berman was in the investment banking department at Merrill Lynch & Co. (now part of Bank of America). During his time there, Berman was involved in numerous capital market and advisory transactions, including the IPOs of Equity Residential Properties; Vornado, Inc.; and Equity Office Properties.

Berman seems to have taken elements from each of his previous incarnations— the attention to detail of an attorney, the nerve of an investment banker, and the strategic abilities of a finance pro—and marinated them until he achieved just the right balance.

An Unusual Deal

“There’s a different rhythm to investment banking,” Berman observes. “At the end of each year, you close the books and start the next one with a blank slate. But working for a REIT is like rafting down a river: The river never ends. Sometimes it’s calm, and at other times it’s white-water turbulent, but either way, you’ve got to be flexible, rethinking and re-strategizing on the go. The energy required to succeed is enormous because the only way to stay ahead of your competition is by continually improving.”

That can mean freshening the product by investing in mall design and other improvements. Berman and his team work closely with GGP’s operational and other departments to uncover opportunities, tracking and responding to consumer and other trends. GGP also takes innovative steps, like the September announcement that the company has joined a consortium that includes Authentic Brands Group and Simon Property Group in acquiring the global trend-focused apparel and accessories retail brand, Aéropostale, whose primary market is millennials. The move saved Aéropostale, a tenant of GGP and Simon, from liquidation and will likely preserve approximately 500 of the brand’s stores.

The partners in the consortium are an interesting mix. Simon Property Group is a global company involved in retail real estate ownership, management, and development, and thus is a direct competitor of GGP. Authentic Brands Group owns intellectual property associated with well-known fashion, sports, celebrity, and entertainment brands, Marilyn Monroe, Elvis Presley, Muhammad Ali, Shaquille O’Neal, and Prince; as well as established menswear names Hart Schaffner Marx and Hickey Freeman. But an innovative approach is particularly important in the retail segment, where traditional department stores still make up about two-thirds of mall anchors but “are not the traffic drivers” they used to be, according to a report by Green Street Advisors, a real estate research firm.

For example, retailers like Macy’s, Nordstrom, Kohl’s, and Sears are anchor tenants at some General Growth Properties malls, but Macy’s has announced that it plans to close about 100 stores in 2017; while the other three retailers have all suffered some sales slumps and/or closed a number of stores. The Green Street report notes, though, that “high-end malls” have some positive redevelopment options.

Curating Malls

Berman says that GGP is on top of things.

“Our approach is to curate our mall, ensuring that we’ve got the right mix of retailers,” Berman says. “Of course there’ll be changes—retailing is dynamic and some anchors and others will come in, while some will rotate out. But we keep a close watch on things, and when we get space back, we’re nimble about replacing it.” That’s reflected in the REIT’s total mall occupancy figures, which rose from an already impressive 94.9 percent in 2012 to 96.5 percent at the end of 2015.

“As CFO, I don’t often get directly involved in leasing negotiations,” he explains. “We have more than 100 experts in that, and more than 50 involved in developing our properties. But my team and I understand the operations and we support them with resources and discussions.”

Looking ahead, Berman explains that while technology is greatly impacting the way people shop, it is actually a misconception to think that e-commerce is a threat to regional shopping center owners and operators like GGP.

“Successful retailers need an omni-channel distribution system, which is why we’re seeing e-commerce companies, like Warby Parker and ModCloth, open physical stores,” he reports. “Remember, there is a total of $4.6 trillion in retail sales per year, and less than 4 percent is attributed to pure e-commerce retailers. GGP is positioned very well, and we’re confident in our ability to deliver results for shoppers, retailers, and investors.”

He’s also up to the challenges. “My job is not just numbers and accounting,” Berman explains. “The people I work with and otherwise deal with make it fun and challenging, because this job is a mix of finance, coaching, encouragement, and management skills. The thing is, it’s really a team effort, on many levels.”

Copyright 2017