CFO to CEO: 5 Pieces of Advice from Irv Rothman

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Irv Rothman leveraged a successful career in finance to become president and CEO of Hewlett-Packard Financial Services. At the recent Executive Dinner Series meeting, “From CFO to CEO: The Next Natural CFO Progression,” Rothman shared five pieces of advice for any CFO looking to follow a similar path.

1. Learn to Work in Gray

Often a finance perspective, can mean gray — ambiguity— doesn’t go down well with you. You’re a quantitative kind of person. You need information. You want the liabilities and the assets to look the same on the balance sheet. If you’re a leader of an organization, you have to be able to deal with ambiguity, and realize there is no such thing as perfect information. If you wait for perfect information, you could miss opportunities.

2. Visit Customers

From the finance perspective, there’s an in-depth knowledge of what your shareholders want and what your bankers want, but there’s not necessarily an in-depth knowledge of what your customers want. As CEO, you need that knowledge, and the best way to get it is to go out and visit customers on a regular basis [while you are still CFO].

3. Embrace Risk

CFOs tend to be risk averse but the world of business today is faster and very unpredictable. It’s much more complex than it has ever been and it’s globalized. If you’re not going to consider change, you’re going to miss out on some very important business.  Be more open minded about evaluating, taking and managing risk.

4. Develop Your Leadership Skills

As a CFO, you are in a position with significant visibility; but the sense of leadership with respect to the organization’s operating principles and operating philosophy is not necessarily uppermost in the CFO’s mind all the time. It’s very important for you to believe in whatever your organization’s operating principles are. It’s very important for you to have conviction about them, to live them, and to be consistent about role modeling them.

5. Master Communication on All Platforms

If you’re going to be a CEO, communication skills, platform skills, the ability to explain a vision, get people to rally around it, and to feel motivated by it, is a skill that needs to be acquired.

From CFO to CEO: The Next Natural Progression

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Irv Rothman, president and CEO of Hewlett-Packard Financial Services and author of Out-Executing the Competition, recently moderated a CFO Studio Executive Dinner Series meeting, sponsored by Robert Half International. The event, held at Highlawn Pavilion in West Orange, New Jersey focused on a topic with which Rothman has first-hand experience, “From CFO to CEO: The Next Natural CFO Progression.” Andrew Zezas, CEO of Real Estate Strategies Corporation, host of CFO Studio and publisher of CFO Studio magazine hosted the event.

The dinner kicked off with Rothman detailing his rise from CFO of AT&T Credit Corporation to the position of president and CEO of Hewlett-Packard Financial Services. The conversation then turned to how other finance executives could carve a career path that leads to the chief executive desk.

Demonstrate a Broader Business Perspective

According to Rothman, the key to moving from CFO to CEO is to actively demonstrate your value beyond finance. “You have to place yourself in positions where you can [do that],” said Rothman. “You exhibit broader knowledge by sitting at the table at Board meetings, leadership team meetings and participating in conversations about strategy, about M&A targets, about markets, etcetera, from a point of view that is not limited to your area of specialty.”

In order to demonstrate your knowledge and ability when it comes to business areas such as strategy, M&A, and markets, Rothman and several of the other meeting participants recommended learning how to “talk the talk” across functions. “If you’re looking at operations, and [your comments are all] about debits and credits, inventory levels, and other financial terms, you’ll only be seen as a CFO,” said Barry Lederman, CFO at Wedgewood Pharmacy. “You have to talk to the business people in their own lingo regardless of the functionality. Whether it’s operations, marketing, or sales, you have to understand what their business is and understand their mindset. When you do that, you’re not seen as just the CFO, but as a business partner, and your relationship totally changes. Then, when you sit at the board meetings with your colleagues, and they’re talking about their functions, they will bring you into the discussion. You’re brought into the dialogue differently.”

According to Zezas, many CFOs already have responsibilities beyond finance. “The best CFOs that we encounter are telling us that they’re spending 20 or 30 percent of their time on pure finance,” said Zezas. “The rest of their time is spent on HR, managing the legal spend, IT, logistics, manufacturing, and sales. It’s my opinion that the best CFOs are really COOs anyway. And, I view COOs as CEOs in training.”

While in theory the idea of working with other functions sounds terrific, many of the meeting participants brought up barriers that exist when trying to branch out.  Many CFOs have difficulty overcoming the perception that they are just numbers folks.

“One of the keys to success is having the right relationship with the CEO,” said Robert Dennerlein, CFO of Dialogic. “Number two is taking it upon yourself to really understand the industry. Also, align yourself closely with the head of global sales. Take opportunities to get in front of the customers as well as the sales organization, and empathize with them.”

Make Your Own Opportunities

What if a CEO and other members of an executive team don’t support the CFO’s efforts to grow into a business position with broader responsibilities? Lederman’s advice? Go someplace else.

“You have to have both an internal and external vision,” said Matthew Durkin, branch manager at Robert Half. “Internally, you really need to know the company that you’re involved in, and what every division is up to. Then externally, you have to make other contacts and networking affiliations that [will help] you make other opportunities for yourself.”

According to Rothman, the days of management development programs and rotations may be over. “More and more companies today feel you are responsible for managing your own career,” said Rothman. “You have to speak up and say you want to get involved with other areas of the business. You have to say that when you travel, you want to see some customers and you want to learn more about what you’re selling, why you’re selling it, and why customers are buying it.”

Are You Ready to Be the Public Face of the Company?

While the CFO is probably the second most visible position in the organization, taking the step into the CEO role brings on a much brighter spotlight.

Steve Mullin is CFO of Wurth USA and previously president of a division of Panasonic. He was asked to take that role while he was CFO and VP of operations for a multibillion-dollar division of Panasonic. “It was the best experience of my but there are a lot of new challenges so be prepared,” said Mullin. “You now are the face of the company internally as well as to the market, head ‘cheerleader’ so to speak. To be successful, among other things, it takes high energy to hone and utilize different personality attributes than that of a CFO.”

According to Rothman, even if you regularly meet with the customers, talk to Wall Street, and have had business roles before becoming CFO, you must also demonstrate the ability to lead.

“Of all the things that have to be demonstrated if you want to be considered for a CEO position, leadership is key,” said Rothman. “You’ve got to have the ability to get people to follow you when you say, ‘This is what we’re doing. This is why we’re doing it, and this is how we’re going to win in the marketplace.’”

Debt and Equity in the Middle Market – CFO Studio Executive Dinner Series

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Windows of opportunity in the middle market open and shut much faster today than they did historically. Many experts believe by the end of 2014, higher yields and a higher stock market will heighten skittishness in capital markets. To discuss strategies and insights on how to deal with this uncertainty, CFO Studio recently invited finance executives to an Executive Dinner on debt equity, held at The Capital Grille in Manhattan.

Moderator Jonathan Stearns, founder of Stearns Associated Partners, a strategic consulting and transaction advisory firm led the discussion. Accounting firm Rothstein Kass and legal services firm Lowenstein Sandler sponsored the event. Real Estate Strategies Corporation hosted the evening.

Early in the discussion, execs spoke about how they evaluate their companies’ financial needs and make sure their companies are in a position to quickly act on opportunity to take advantage of lower rates.

Several of the participants talked about the advantages of shelf registration in economic climates like the current one. “When you put up a shelf, all of a sudden, you create an overhang and that is going to cross the stock,” said Steven E. Siesser, partner, at Lowenstein Sandler. “Last year, one of our clients had two transformative acquisitions. We advised them to put a shelf up in between the two. Then, we were able to go into the bidding process with our $100,000,000 shelf.”

On the topic of raising capital with private equity, several members of the groups said that many PE firms are subscribing to a crowd mentality. “You need the one [private equity investor] who has enough faith in you to go ahead and make the commitment, and that seems to be the tipping point for having other investors commit rather than standing on the sideline,” said, Kevin Lynch, managing director at Tetra Private Equity Services, LLC and CFO at Cava Capital.

Ed Schultz, principal at Highland Business Group, agreed. “Right now, I’m finding “A”-round crunch to be terrific. Many venture capitalists are waiting to see what the other venture capitalists do before they even think of investing. There’s this wait and see strategy.”

Who Calls the Shots?

Stearns followed up by asking the group who should be driving theses types of financial decisions – the CFO, the CEO or the board?

“Who’s the driver? More often than not it is the CFO, but quite frankly it depends,” said Howard Reba, finance executive currently advising smaller companies on strategic and operational matters. “That’s not a copout answer. “Any successful company has a team leading it; not just one person. To me, the key to a successful team is having complementary pieces. In some cases, the CFO may be more of the driver on some things. In other cases, it may be the CEO. What you have to make sure is that you have someone on the team playing point and looking after every piece.”

Schultz agreed, but added that the CFO role should be a leading one. “The CEO, in most cases, doesn’t have a finance background. He or she is not going to be able to make determinations about cash and keeping the company liquid. In fact, many CEOs come [to middle market companies] from businesses with large resources to smaller companies. As for the board driving capital decisions, that can be an issue. A lot of times, the board is from private equity and there is that crowd mentality there, too. They may not know the business as well as the CEO and the CFO. The senior partner is thinking about the return he’s got to give the limited partners and may want to go ahead with some [aggressive] idea. It comes back to the more conservative person – the CFO – to make the final decision.”

While the person actually calling the shots on capital-raising strategies varies from company to company, depending on the culture and the personalities of the CFO, CEO and board, the participants did feel that clear communication between the CFO and the board was essential in all cases.

“The best CFOs are the ones who tell us that they’re no longer rearview mirror types,” said Andrew Zezas, publisher of CFO Studio magazine, host of CFO Studio On-Camera and General Counsel Studio, and CEO of Real Estate Strategies Corporation. “They’re no longer focused merely on qualitative or historical reporting or compliance. They are business executives who use their knowledge of finance to help their companies grow and generate profit.”

The relationship between the CFO and the CEO in these matters often can be drawn with a dotted line. According to Stearns, in his experience as a both a board member and an investor, the CFO must balance working with the CEO to support his goals as well as provide unbiased analysis and distilled information to the board. This is true in the case of weighing M&A opportunities as well as other capital-raising issues. “If the CFO has the ear of some of the board outside of the CEO channel, he or she has the opportunity to actually use soft skills to let those other board members know whether those synergies are really there in a potential acquisition and whether that sales opportunity is truly going to be reliable.”

Thomas Angell, partner at Rothstein Kass added that part of those necessary soft skills is the ability to translate from finance to business. The CFO not only has to be prepared with the right kind of data, but also the understanding of how to translate the financial results into a business opportunity,” he said.

Working With Investment Bankers

The discussion moved to weighing opportunities for acquisition and working with investment bankers. For the participants, the value of investment bankers’ varies greatly, depending on whether your business is on the buy side or the sell side of the deal.

“The most important thing to remember about investment bankers, is if the deal doesn’t close, they don’t get paid,” said Steven Heumann, US controller at ORBCOMM. “They’re very important because the investment bankers may present various debt and equity financing arrangements. Further, these financing arrangements have to be reviewed by management, deal modeled and approved by the board of directors. This process is very time consuming and ultimately takes time away from running the business. Before entering into a financing agreement, management needs to understand what type of financing arrangement is right for its company and its stockholders. For example, due to the low interest rates, a company might consider debt financing to be a better option compared to the cost of capital and subsequent dilution of an equity financing. Another company might prefer equity over a debt financing because they don’t have to use the cash generated by operations to pay down the debt and incur subsequent interest charges.”

Stearns added a different perspective. “I think there’s a way to use investment bankers as information people,” he said. “Not only for the buy and sell, but also, think about utilizing investment bankers when raising debt. They could be incredibly productive conduits of information as to, ‘Is a window of opportunity opening? What’s the general spread right now?’ Investment bankers can be very efficient parts of helping you evaluate if your company has appropriate capital. You can use them as an information matrix.”

In the end, most of the executives at the table agreed that while the decision maker in matters of debt and equity varies, the CFO is integral in making sure the desires of both the board and the CEO lead to financially sound decisions for the business. “What I’m hearing is we all agree that a CFO has the technical skills to do the analysis and use the information as best as available [to make the best capital decisions]; but equally important if not more important, are the CFO’s soft skills,” said Reba. “He needs to be able to communicate and explain his recommendations, and try to say yes, but sometimes has to say no. The CFO has to be the role of the impartial presenter of clear and concise facts.”

Copyright 2017