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Future of Payments & Impacts to Business Strategy

Sponsored by Zezas Media

Presented by
TD Bank Lo Res

Program Prerequisites:
1 year of business experience

Program / Course Level:

Advanced Preparation: 

Field of Study:


Instructors:   Tom Gregory | Rich Oliver

CPE Credits:  1


Learning Objectives:

  • Discover imminent changes to the U.S. ACH Payments System and the impacts and opportunities to business.
  • Instill awareness about the forces of long-term change to the world’s payments ecosystem: regulation, technology, end-user demographics, and economics.
  • Deepen sensitivity to the strategic implications of payment systems changes to commerce and business operations.
  • Identify issues and opportunities to business executive to consider with the changing landscape: product distribution, customer acquisition, cash flow.
  • Understand the future of checks, wires, ACH, and card-based payments.
  • Survey how chip cards and mobile payments will integrate with the changes considered and underway.


Program Content/Course Description:
The world’s payments systems are at the precipice of change that will drive major impacts to economic dynamics, business activities, and corporate priorities. Consider the transformational effects of the advent of e-mail and e-commerce and the impacts to capital infrastructure, distribution and revenue models, and how fundamental business is conducted. This session explores the changing nature of the payments system and how those changes are likely to impact business, potentially to an even greater extent. Major decision makers, such as the Federal Reserve, The Clearing House, and NACHA have all embarked on recently announced payment strategies that could dramatically affect the ecosystem. This session will survey all of the major environmental forces at work. Attendees will be better prepared to consider future payment systems in developing their tactical and strategic plans.


Tom Gregory Lo ResTom A Gregory
Senior Vice President
TD Bank, Treasury Management Services

Tom Gregory is the Director of Treasury Management Services Sales and Marketing for the Corporate Products and Services line of business at TD Bank, America’s Most Convenient Bank®. TD Bank’s Treasury Management Services provides working capital management and payment processing solutions to commercial, corporate, and institutional enterprises.

Prior to joining TD Bank in 2000, Tom was Director of Decision Support Consulting Services at Automated Financial Systems of Exton, PA.  While there he worked with several of the top 50 U.S. banks to increase productivity, improve MIS, and enhance effectiveness in the cash management and commercial lending lines of business. Tom also spent part of his career as Senior Vice President, Cash Management Sales to Global & Specialized Industries at the former CoreSates. Tom received both his undergraduate and graduate degree at Drexel University in Philadelphia.


Rich OliverRichard Oliver

Richard Oliver, payments system consultant, retired in 2011 as an Executive Vice President of the Federal Reserve Bank of Atlanta, where he spent 38 years overseeing technology and payments system services, including check, ACH, and wire transfer. From 1998 to 2010, he was the Federal Reserve System’s Retail Payments Product Manager with profit and loss responsibilities for the Fed’s $750 million check and ACH businesses. During 2010-2011, Oliver served as head of the Retail Payments Risk Forum, where he co-led a mobile payments industry effort to explore the evolution of mobile payments in the United States. He currently is currently providing strategic planning and payments consulting and speaking services to industry organizations.

Oliver received an undergraduate degree in Mathematics from the University of Nevada, a Masters in Information and Computer Science from the Georgia Institute of Technology, and an MBA from Georgia State University. He also attended executive development programs at the University of Tennessee and Harvard University. In 2010, he received the prestigious George Mitchell Payments System Excellence Award from the National Automated Clearinghouse Association. He and his wife Karen reside in Conyers, Georgia and are the parents of two children and grandparents of three girls.



Zezas Media (NASBA sponsor number 131860), parent of CFO Studio, is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.  In each state, the governing board of accountancy has final authority as to the qualification of courses for CPE credit.  Complaints pertaining to registered sponsors may be submitted to the National Registry of CPE Sponsors through its website at

Cancellation policy:  CPE credits are available to CFOs who are CPAs attending this presentation at no cost.  Because of this, there is no refund policy.  CFOs may cancel their registration to attend this presentation any time up until the date and time of the presentation on May 12.

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